The chart provides info about all members for selected date range with all type of member statuses. All charts show actual data only on selected day (Daily view) or on the end date of the month (Monthly view).
Before You Begin
- Members can be found in the Members page, under the Clients tab.
- Permission access needed is 'Number Of Active Members Chart By Status.'
- The iKizmet logic will verify a member status by their agreement status, with emphasis on those who are current on their membership payment, 'Paying Members,' and those who are not who not current on their membership payment, 'Non-Paying Members'.
Active Agreements (blue line): Total active members, based off of those who have an active agreement. This number includes both 'Paying' and 'Non-Paying.'
Paying Members (red line): Total active members who are current on their membership dues.
Non-Paying Members (orange line): Total active members who are not current on their membership dues.
New: This status indicates a client that has not been a member. Returning members will display a 'Rejoin' status rather than new status.
Freeze: This is a client whose membership agreement has been frozen by a staff member.
Freeze Ended: Total number of clients who's membership freeze has ended.
Cancel: This status indicates a client who lost their membership status for a reason other than suspension or freeze. Cancel status is from a client whose agreement is terminated or expired.
Rejoin(NonPay): Only applies to ‘Paying Member’ logic, and the last status before rejoin was ‘Non-Paying.' This member was moved from ‘Paying’ to ‘Non-Paying’ then after a day settled their payment to become a 'Rejoin(NonPay).'
Rejoin(Cancel): The last status before 'Rejoin' was ‘Cancel'; they were a former member who canceled for a day then purchased a qualifying membership.
Net Member Unit: Displays the net amount of members added the selected date range by summing new members, returning members, and lost members.
Net Membership Units = New + Rejoin - Cancel.
Export to PNG: Allows you to take a screenshot of the graph.
Export to Excel: Allows you download the values.
Switch to Table View: Updates the formatting to table view.
Period Type: Change your data segmentation from 'Daily' to 'Monthly.'
Date Range: Lists of preset date ranges, example 'Last Month.'
Date: Option to specify a start and end date.
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